Services
Initial Consultation
We don’t claim to know your business better than you. What we do know, is that we have many years of real world experience that can be applied to every type of hospitality business
That’s why our first step is to understand your business. This is done with interviews and active observation. As a third party, we can review the findings with an unbiased approach. We will pull together the tangible and intangible factors into a current status snapshot - from this we can then create a road map with suggestions and recommendations to facilitate positive change within your business.
Every business can benefit from this process to ensure that you are achieving your core deliverables as well as building the business towards future goals.
Project Implementation and Management
Either using our initial consultation as a framework, or working on stakeholder initiated projects, we can plan, deliver and review projects with clearly defined deliverables and a fixed investment to adhere to budgetary constraints.
This represents a fantastic opportunity to take full advantage of our experience to deliver clearly defined outcomes without the need to take on a full time operations / marketing expert.
These projects will always be formed around our functional pillars: Brand Excellence, Optimising Operations, Productivity and Profitability.
We can also undertake menu optimisation and marketing projects if requested.
Brand Development and Creation
From concept creation to every day operation, we can guide and support you at each stage
If you have an established brand and you are looking to create an additional revenue stream or a new concept, we can partner with you.
Creating a new brand can often be exciting and daunting. Let us help you take the fear out of the process . From the initial research, third party delivery partner site and brand positioning to a full suite of documentation, we can deliver on the fundamentals as well as during the opening and first tentative steps of the new venture.
As part of this, we can also provide website services through our associated freelance designers.
Fractional Operations Director
Business is often compared to an impressionist painting - when viewed at different perspectives, the picture changes. This is never more true than in the world of hospitality.
Acting as an Operations Director in a fractional capacity, we can guide your business where needed, providing a grounded and high level overview of the whole operation.
Drawing on our many years of experience, we can guide and provide an objective direction, to ensure that you are achieving your goals. The options start from 2 days a week up to fixed monthly contract. Utilising an Operations Director without the inherent fiscal associated drawbacks creates a very effective, value driven operations solution.
Contact us
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